PRIVACY POLICY
Effective Date: August 27, 2024
1. Introduction
Oasis Eye Care (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.oasiseyecareny.com, use our services, or interact with us. By using our website or services, you consent to the data practices described in this policy.
2. Information We Collect
We may collect personal information from you in various ways, including:
Personal Identification Information: Name, address, phone number, email address, date of birth, and other personal identifiers when you schedule an appointment, fill out forms, or contact us.
Medical Information: Health history, prescription information, and other health-related details that are relevant to providing our services.
Payment Information: Credit card numbers, billing addresses, and other payment details when you pay for our services.
Technical Information: IP address, browser type, operating system, and browsing behavior on our website.
Cookies and Tracking Technologies: Information collected through cookies and other tracking technologies to enhance your browsing experience (see Section 7 below).
3. How We Use Your Information
We use the information we collect for various purposes, including:
To provide, maintain, and improve our services.
To schedule and manage appointments and provide personalized care.
To process payments and billing information.
To communicate with you, including responding to inquiries, sending appointment reminders, and notifying you about changes to our services or policies.
To improve our website functionality and user experience.
To comply with legal obligations, including health regulations and reporting requirements.
To protect against, identify, and prevent fraud and other unlawful activity.
4. How We Share Your Information
We may share your personal information with:
Service Providers: Third-party service providers that assist us in providing our services, such as payment processors, IT support, and marketing agencies. These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
Legal and Regulatory Authorities: If required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency), or to protect the rights, property, or safety of [Your Optometry Office Name], our patients, or others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, personal information held by us may be transferred to the buyer or successor entity.
With Your Consent: We may disclose your personal information for any other purpose with your consent.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Retention of Information
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When your personal information is no longer needed, we will securely delete or anonymize it.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can set your browser to refuse cookies or alert you when cookies are being sent. However, if you do not accept cookies, you may not be able to use some features of our website.
8. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
Access: The right to access the personal information we hold about you.
Correction: The right to request correction of inaccurate or incomplete personal information.
Deletion: The right to request the deletion of your personal information, subject to certain exceptions.
Objection: The right to object to the processing of your personal information for specific purposes, such as direct marketing.
Data Portability: The right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the contact details provided below.
9. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will delete such information from our records.
10. Links to Other Websites
Our website may contain links to other websites that are not operated by us. We are not responsible for the content, privacy practices, or terms of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will post the updated policy on our website with a revised “Effective Date.” Your continued use of our website after the changes are posted constitutes your acceptance of the revised Privacy Policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Oasis Eye Care
382 West Church Street
Elmira, NY 14901
607-733-2694
oasiseyecareny@gmail.com